If you bought a Sony Vaio laptop in stores between July 2007 and August 2008, you should get in touch with Sony Electronics right away. The Consumer Product Safety Commission (CPSC) has received complaints about overheating of Vaio laptops and at least one person has suffered burn injuries due to overheating. Today the CPC announced that Sony has responded to the burn hazard concerns by voluntarily recalling about 73,000 Sony Vaio laptops that may present this problem. The vaio models on the recall list are VGN-TZ100, VGN-TZ200, VGN-TZ300 and VGN-TZ2000.
According to a notification on the Sony website, the problem is due to a wiring issue. Consumers should follow directions that are listed in the notification shown below from the Sony website.
Related PostsThe issue involves a small number of units which may overheat due to a wiring problem. Sony has initiated a voluntary program to perform a free inspection and, if necessary, a repair to ensure these units meet our high quality standards.
To find out if your VAIO notebook is one of the affected units, please visit this link: http://esupport.sony.com/fixmypc. You will be prompted to input your product code and serial number located on the bottom of the notebook. It will be checked automatically against the range of affected units. If you find that your PC is one of the affected models, follow the instructions on the website and make arrangements for an inspection. You may also call our VAIO TZ customer hotline at 1-888-526-6219 to determine whether your notebook computer is affected by this issue and whether service is required.
At no charge, Sony will provide an inspection and, if necessary, on-site repair at your home or office. Alternatively, you can ship your notebook to our service center.
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Ajlouny 11.08.08 at 11:54 am
Isn’t there a website that shows if there has been a recall on your product? If there is it would be completely useful with situations like this to prevent some serious injuries.